Got Questions? We Have Answers
Everything you need to know before you shop with us.
Still have questions?
Our support team is happy to help with anything not covered here.
Contact SupportEvery piece ships with a certificate of authenticity and is checked by our in-house gemologists before it leaves our workshop.
We work primarily with 18k gold, sterling silver, and certified conflict-free diamonds and gemstones, ethically sourced from audited suppliers.
Yes — unworn items in their original packaging can be returned within 14 days for a full refund or exchange.
Most rings can be resized once for free within 60 days of purchase. Contact support with your order number to get started.
Orders ship within 2–3 business days and arrive fully insured, with tracking, in 3–7 business days depending on your location.
Store pieces separately in a soft pouch, avoid contact with perfume and lotion, and clean gently with a soft cloth. Complimentary cleaning is included with every purchase.
We accept all major credit and debit cards, PayPal, and bank transfer, plus flexible payment plans on select items.
Yes — all transactions are encrypted and processed through PCI-compliant payment gateways. We never store your card details.